amy

Amy Cuevas Schroeder

Amy is Writer's director of content and founder of Jumble & Flow. She's worked previously as a journalist, editor, copywriter, and content strategist for Etsy, Minted, West Elm, NYLON, Pitchfork, and more.

9 articles

Expert interviews, Healthy communication

Using inclusive language helps build trust and credibility, particularly with groups of people who have felt historically underrepresented or misrepresented

Content strategy, Expert interviews

Content strategy leaders of Twitter, Intuit, and UiPath share their most recommended blogs, newsletters, podcasts, and more

Content strategy

Brand experts and entrepreneurs including Seth Godin, Idowu Koyenikan, and Krista Neher share wisdom about brand perception and strategy.

Healthy communication

Blacklist to blocklist, whitelist to allowlist, grandfathered to legacy status. These are just a handful of the words that content strategists are striking from the lexicon, leading the charge for inclusive language in the tech industry.

Content strategy, Expert interviews

Customer support leaders of Amazon, DrChrono, and Modern Fertility share best practices for managing thoughtful communications.

Content strategy, Expert interviews

This is how Modern Fertility guides customers through the ups and downs of uncertainty

Content strategy, Expert interviews

DrChrono’s new video virtual health platform helps healthcare workers safely return to the ‘front lines’

Content strategy, Expert interviews

Amazon Principal UX Writer Carol Valdez talks about solving problems at scale, understanding people's sensitivity around money, and more.

Content strategy

Content leaders pf Atlassian, Intuit, Capital One, LinkedIn, Slack, and more cover emerging ideas in content strategy