Using inclusive language helps build trust and credibility, particularly with groups of people who have felt historically underrepresented or misrepresented
Content strategy leaders of Twitter, Intuit, and UiPath share their most recommended blogs, newsletters, podcasts, and more
Brand experts and entrepreneurs including Seth Godin, Idowu Koyenikan, and Krista Neher share wisdom about brand perception and strategy.
Blacklist to blocklist, whitelist to allowlist, grandfathered to legacy status. These are just a handful of the words that content strategists are striking from the lexicon, leading the charge for inclusive language in the tech industry.
Customer support leaders of Amazon, DrChrono, and Modern Fertility share best practices for managing thoughtful communications.
This is how Modern Fertility guides customers through the ups and downs of uncertainty
DrChrono’s new video virtual health platform helps healthcare workers safely return to the ‘front lines’
Amazon Principal UX Writer Carol Valdez talks about solving problems at scale, understanding people's sensitivity around money, and more.
Content leaders pf Atlassian, Intuit, Capital One, LinkedIn, Slack, and more cover emerging ideas in content strategy