How Trello refreshed its voice — and stayed true to its spunky roots — after the Atlassian acquisition, with Leah Ryder, Trello's brand marketing lead.
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How Do We Lead Customer Support Now? Interviews with leaders of Amazon, DrChrono, and Modern Fertility | Ebook
In this ebook, customer support leaders from Amazon, DrChrono, and Modern Fertility talk about how they manage thoughtful communications with empathy.