Session recap

AI LEADERS FORUM | NYC 2025

Prudential’s journey with WRITER: Past lessons, present practices, future possibilities

Prudential

Meet the team at Prudential who turned their marketing challenges into triumphs with WRITER: Ashley Cheretes, director of AI, and Lily Raymond, who oversees marketing strategy. Ashley and Lilly have transformed Prudential’s content creation, increasing speed to market by 70% and boosting their creative team’s capacity by 40%.

By building custom AI agents like their voice-of-customers analysis tool, they’ve turned customer feedback into actionable insights, enhancing personalization and compliance. Their human-centered approach has won over skeptics, driving transformation at Prudential one workflow at a time. Discover how they can help you achieve similar success and make your marketing strategy more impactful.

“What gets me excited about AI is that it eliminates pain.
AI does not replace jobs right now; it replaces tasks.”

Ashley Cheretes

Ashley Cheretes
Director, Generative AI

Prudential

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