Fast growth, strong culture: How Writer landed on Inc.’s 2024 Best Workplaces list

At Writer, our inclusion in the Inc. 2024 Best Workplaces list isn’t just an honor — it’s a reflection of the strong and cohesive culture we’ve cultivated. Our core values — Connect, Challenge, and Own — are the bedrock of this culture. By fostering strong relationships and trust through “Connect,” encouraging strategic thinking and diverse perspectives to fuel innovation with “Challenge,” and promoting accountability and autonomy via “Own,” we create a supportive and engaging workplace.

We’ve built a culture that focuses on high performance. Each dedicated team member competes at the highest level in an effort to win the market. Our every move is in pursuit of excellence for our customers and for the well-being of our employees. This in turn maximizes the productivity of every team member. This isn’t by chance ‌ — ‌ it’s because we’re committed to creating a work environment that meets the criteria for being one of the best places to work. We’re always looking for ways to improve our culture and make our workplace a place where growth, innovation, and both team and individual contributions are celebrated.

By making these values a priority, we‘re creating a community where employees can thrive and be their best selves — and it shows in the industry-leading generative AI platform we’re building for enterprise customers.

In the past year and a half, Writer has experienced strong growth, a 5x+ increase in size of our total employee base. This rapid expansion is a testament to the strength of our core values and our strategic initiatives. As we continue to grow, these values remain our guiding principles, ensuring that our culture not only adapts but thrives under the pressures of scaling. This phase of our growth is just the beginning, and we’re committed to maintaining our cultural integrity as we scale to thousands of people.

Connect: Fostering collaboration and trust

The value of “Connect” is about more than just team bonding — it’s about building a foundation of trust and respect. This value influences our company culture by promoting open communication and a supportive environment where every achievement is celebrated as a team win. It ensures that all team members feel valued and understood, which is crucial for fostering a collaborative team spirit.

One example of how “Connect” manifests at Writer is our weekly company All-Hands, where the entire organization gathers both in-person and remotely. This isn’t just a place to announce company news. It’s a time and place for our execs to share their vision, team leads to talk about what they’ve been working on, and everyone to meet our newest hires. Team members actively engage, offering help where needed and celebrating each other’s successes. This open communication fosters deep camaraderie and trust, ensuring that everyone feels valued and heard.

Challenge: Encouraging innovation and excellence

“Challenge” pushes us to strive for excellence. It’s about encouraging each other to think strategically, make data-driven decisions, and value diverse perspectives. This pursuit of excellence drives innovation and ensures that we’re always seeking the best outcomes, not just for our company but for our customers as well. It keeps us agile and competitive, even as we grow.

The value of “Challenge” shows up whenever we treat problems as opportunities to innovate. It’s sometimes necessary to rework elements of our generative AI platform so we can improve on quality and ease of use. Our CTO, Waseem Alshikh, shared that the only time he’s ever heard someone on the engineering team say we can’t do something, it was because they knew there was a better way to do it — and they weren’t afraid to say so.

Own: Empowering accountability and success

The value of “Own” emphasizes accountability and ownership at all levels of the organization. It empowers every employee to take responsibility for their contributions, driving them to not only meet but exceed their goals. This sense of ownership is crucial for personal and company-wide success, as it aligns individual achievements with our broader strategic objectives.

Own shows up in the way individual team members speak up when they see something needs to be improved and set about building new processes and leading new initiatives — not because they were asked to, but because they see the need for it.

We also see “Own” in how multiple teams like customer success, sales, and product teams take initiative and hold each other accountable to deliver outcomes for our customers. Everyone feels they own the product, not just specific tasks or projects.

Embedding our values in our growth strategy

As we grow, our values remain deeply rooted in every fiber of our organization. From hiring and daily operations to leadership strategies and customer interactions, our values guide our path. We seek out top talent who not only bring exceptional skills but also share our core values, fostering a united and dynamic culture where everyone moves in sync.

Accountability is our cornerstone, pushing us to maintain the highest standards in all we do. It steers our customer interactions, ensuring their needs drive our strategic decisions. This customer focus keeps us nimble and competitive in an ever-shifting market.

Our hiring philosophy

We approach hiring with purpose, seeking not just employees, but true team players eager to invest their passion and skills. Our strategy is simple: we recruit individuals who embody our core values of Connect, Challenge, and Own. This ensures we’re building a resilient, innovative team that’s not just here for the job, but to drive our shared vision forward.

Let’s grow and thrive together

As the people behind the leading generative AI platform for enterprise, we’re defining the future of how work will be done — we’re inventing the future. Our culture isn’t just about aligning with core values ‌ — ‌ it’s about breathing life into them so everything we invent has a positive impact on the world of work.

As we continue to grow, these values remain the compass guiding our mission, ensuring we not only reach our goals but do so with unwavering authenticity. We invite exceptional individuals who share our passion and values to join us on this exhilarating journey, shaping our culture and celebrating our collective success. Bring the best version of yourself to work at Writer — and prepare to become even better.

Check out our careers page to learn more about our current open positions.