Survey Report

400 companies,
a few big problems

Customers abandon products with poor user experiences, and, worst case scenario, they go on to leave a negative review about how confusing and unintuitive they found the app or platform.

Survey Report

Challenges in
Product Content
—2019 Edition

Do you know what your product is saying behind your back?


Dive in to this report to learn what content and product teams are saying about the current and desired state of UX writing and development.


  • → Who writes product content?
  • → How are UX copy changes handled?
  • → Should you segment audiences or keep it simple?

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