WRITER for healthcare & life sciences

Responsible AI agents for healthcare
& life sciences

Transform fragmented healthcare journeys into seamless experiences with AI agents that scale impact and build trust.

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Trusted by Health Plans, Life Sciences, and Care Providers

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“WRITER is truly revolutionizing how we scale care. It enables us to maintain personalized care for our members and create a more streamlined, enjoyable experience for our physicians.”

Tanya Dillard
SVP of Product Management and Innovation

SPOTLIGHTS

Measurable impact from health plans to pharma

Top 5 health plan achieves 60% productivity gains and reduces legal compliance review from 6 weeks to 5 days.
SCAN Health Plan empowers teams with AI that deepens their mission and strengthens member trust.

SCAN Health Plan empowers teams with AI that deepens their mission and strengthens member trust.

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Medisolv decodes complex healthcare regulations and saves 80% of time in knowledge production, streamlining regulatory compliance workflows.

Medisolv decodes complex healthcare regulations and saves 80% of time in knowledge production, streamlining regulatory compliance workflows.

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CirrusMD chieves 15x increase in patient benefits engagement and 234% boost in physician direction to benefits.

CirrusMD achieves 15x increase in patient benefits engagement and 234% boost in physician direction to benefits.

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Leading healthcare technology provider scales medical summary production by 400% and doubles capacity.

Leading healthcare technology provider scales medical summary production by 400% and doubles capacity.

Vizient accelerates production of personalized, compliant healthcare assets and achieves 4x ROI within one year.

Vizient accelerates production of personalized, compliant healthcare assets and achieves 4x ROI within one year.

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Third-party medical reviewer automates production of 3,000 daily case reports and accelerates medical team analysis while maintaining quality standards.

Third-party medical reviewer automates production of 3,000 daily case reports and accelerates medical team analysis while maintaining quality standards.

Caidya delivers 66% faster time to market and transforms content generation workflows from hours into minutes.

Caidya delivers 66% faster time to market and transforms content generation workflows from hours into minutes.

AI AGENTS

AI agents designed for complex work in healthcare and life sciences

Explore AI agents that understand medical terminology, regulatory requirements, and patient safety protocols — so your teams can focus on patient care, not paperwork. For example:

	
	
	

Member & patient communications at scale

Payers Providers

A case determination triggers the workflow in WRITER.

Detailed prompts ensure that letters are generated in clear language and a compassion tone.

Personalized drafts are ready
for clinicians to review and approve.

Challenge

Manual member communications burden clinical staff and slows turnaround, resulting in confusing, jargon-heavy outreach. This administrative barrier creates hurdles to member understanding and potentially drives costly appeals and grievances.

Solution

Scale empathetic outreach with agentic workflows, synthesizing complex medical information into clear, personalized member letters. This shift reduces the administrative burden on clinical staff while ensuring every communication is compliant, compassionate, and precise.

Customer impact

  • Reclaim time spent by clinical staff on drafting letters by 50-80%.
  • Shrink administrative overhead and appeals by eliminating confusing communications.
  • Increase trust and improve NPS/CAHPS scores.
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WHY WRITER

Why healthcare and life sciences organizations choose WRITER

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Clinical precision at scale, guided by your domain experts

Empower domain experts to transform complex healthcare processes into repeatable workflows. Encode institutional knowledge into agents that capture clinical and regulatory nuances with unmatched precision. Human-in-the-loop oversight at every step lets you safely scale expert-led decisions while maintaining accuracy and trust.

Learn about WRITER Agent

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Interoperable ecosystem, governed by IT

Integrate agentic workflows into your existing ecosystem—Salesforce, Snowflake, Veeva, Microsoft, Databricks—without vendor lock-in. Built-in governance ensures complete control over hybrid and multi-cloud environments. Granular permissions and compliance policies automatically propagate across every agent, enabling safe scaling without added IT overhead.


Read about agent supervision

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Co-build AI solutions for proven healthcare outcomes

Partner with experts who understand high-stakes healthcare requirements. We deliver domain-specific solutions for omnichannel marketing, member communications, and medical writing—powered by clinical-grade LLMs that outperform generic models. 
Our AI experts upskill your teams and co-build compliant agents, moving you from pilot projects to measurable outcomes in weeks.

Explore customer impact

RESOURCES

Explore resources for healthcare and life sciences

Payers & providers

Clear coverage letters reduce healthcare friction

Divya Srungarum, VP of Healthcare Solutions, shares how payers are delivering more compassion and clarity with agentic AI.

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Curing broken healthcare systems

Zayed Yasin, emergency physician and WRITER’s global head of healthcare, shares how Al can fix broken healthcare systems by enhancing human capabilities and improving patient care.

Listen to the podcast

Life sciences

Scaling medical writing with regulatory-grade AI

Discover why consumer-grade AI falls short and what regulatory-grade systems look like for medical affairs teams.

Read the post

Redefining pharma launch excellence

Discover why half of launches underperform and how regulatory-grade AI delivers speed and credibility for success.

Read the post

Reimagine work with AI agents 
for healthcare & life sciences