Healthcare
Healthcare & Life Sciences
Annual Medical Summary. Summary of patient's medical records from 4/27/2023 to 2/3/2024.

Unlock new possibilities with AI for healthcare

From member engagement to MLR, simplify and accelerate processes with generative AI.

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Leading Healthcare brands trust Writer

McKesson
Hinge Health
CoverMyMeds
CirrusMD
Vizient
Benefits
BENEFITS

Drive impact across the entire healthcare value chain

In a highly-regulated field where precision and speed are paramount, Writer works with payors, providers, and pharmaceutical organizations to transform how they work.

Save money & time

Save money
& time

Leverage operational efficiencies for cost savings, or shift capacity toward under-resourced projects.

30-60%

Reduction in
administrative costs

Enhance engagement

Enhance 

engagement

Personalize patient/member, HCP, and health system experiences, while ensuring brand consistency.

10-15%

Increase in customer
satisfaction

Build morale
& efficiency

Build morale

& efficiency

Streamline workflows and reduce administrative tasks, so frontline staff can focus on work that matters.

30-50%

Increase in
staff efficiency

Drive growth

Drive
growth

Close marketplace and operational gaps with insight on patient experiences and business processes.

20-40%

Increase in
market reach

“Working with the Writer team has been an exceptional experience for our organization. The team’s ability to quickly understand our needs and get our use cases up and running was impressive. Thanks to their efficient and proactive approach, we were able to enhance our product’s capabilities significantly. We highly recommend Writer to any team looking to elevate their product using AI.”

Tanya Dillard from CirrusMD

Tanya Dillard
SVP Product Management
and Innovation

CirrusMD
Use cases
USE CASES

Payors & providers

Content-driven engagement

  • Member acquisition
  • Member onboarding
  • Behavior change content 

Analysis & insights

  • Appeals/grievances
  • Case management
  • Utilization management

Enabling operations

  • Member/provider letters
  • Call center agent assist
  • Employer RFP response

Pharmaceuticals

Commercial

  • Personalized marketing content
  • MLR support (text & visual)
  • Market intelligence analysis
  • Patient support 
  • Field sales 

Medical affairs

  • MLR support (text & visual)
  • Medical content/literature 
  • Real world evidence
  • Field medical (MSL+)
  • Medical information 

R&D/clinical trials

  • Medical content/literature 
  • Clinical trial documents
  • Trial data analysis
  • Research knowledge base
Writer
WHY WRITER

The most customizable generative AI platform

Everything you need to build AI apps that support
the complexity and scale of dynamics in healthcare.

Clinical-grade reliability

Clinical-grade reliability

Writer’s medical-specific LLM, Palmyra-Med, significantly outperforms other models in accuracy and reliability, at substantially lower prices than larger frontier models. The result: improved patient outcomes and more effective workforces.

Palmyra Medical

Medical benchmark comparison

Model benchmark scores: Writer, Palmyra-Med-70b, 85.9 / Google, Med-PaLM-2 (5-shot), 84.1 / OpenAI, GPT-4, 82.8 / Google, Gemini 1.0, 70.8
Your data, unlocked

Your data, unlocked

Securely connect Writer to your most mission-critical data, delivering responses that are personalized to your company, and compliant with brand and legal requirements.

Powered by graph-based RAG
Infinitely flexible

Infinitely
flexible

Build and deploy AI apps and workflows on the multimodal, multilingual Writer platform, or partner with Writer to get custom apps built for you. To get started quickly, use our prebuilt solutions for the most popular healthcare use cases.

MLR support: Upload text and visual content for MLR pre-check. Personalize member content: Generate personal content following...
RESOURCES

More resources for healthcare

The big book of generative AI use cases for healthcare payors

Generative AI use cases for payors

Read about generative AI use cases for healthcare payors, with case studies and a future outlook.

Read the guide
Transform life science with generative AI

Transform life science with generative AI

Healthcare lead Zayed Yasin summarizes the opportunities for generative AI in life sciences. Read the guide

Curology case study

Curology case study

Learn how telehealth company Curology uses generative AI to stay compliant, consistent, and on brand. Read the spotlight

Caidya case study

Caidya case study

Read how clinical research organization Caidya is bringing content and campaigns 66% faster to market. Read the spotlight

Generative AI for healthcare on-demand webinar

Generative AI for healthcare

Explore untapped opportunities in AI for payors and providers, in this 45 minute on-demand webinar. Watch the webinar

Writer apps for healthcare

Writer apps for healthcare

Take a quick tour of both pre-built and custom AI apps for healthcare. Take the tour

Humans of AI with Joanna Taylor from BASE Life Science

Perspectives on healthcare equity

Joanna Taylor, Sr. VP of R&D at BASE Life Science, shares perspective on the state of AI in healthcare. Listen to the podcast

Reimagine your workflows with generative AI for healthcare