Healthcare and life sciences
WRITER for healthcare & life sciences

Responsible AI agents for healthcare and life sciences

From medical writing to member engagement, transform work with AI agents.

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Healthcare and life sciences with WRITER

Leading healthcare brands trust WRITER

“WRITER is truly revolutionizing how we scale care. It enables us to maintain personalized care for our members and create a more streamlined, enjoyable experience for our physicians.”

Tanya Dillard

Tanya Dillard
SVP of Product Management
and Innovation

SPOTLIGHTS

Measurable impact for health plans to pharma

New York City
Medisolv customer story

Medisolv decodes complex healthcare regulations and saves 80% of time in knowledge production, streamlining regulatory compliance workflows.

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Cirrus MD customer story

CirrusMD achieves 15x increase in patient benefits engagement and 234% boost in physician direction to benefits.

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San Francisco

Leading care management service provider scales medical summarization by 400% and doubles capacity.

Vizient customer story

Vizient accelerates production of personalized, compliant healthcare assets and achieves 4x ROI within one year.

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New York City

Third-party medical reviewer automates production of 3,000 daily case reports and accelerates medical team analysis while maintaining quality standards.

Caidya customer story

Caidya delivers 66% faster time to market and transforms content generation workflows from  hours into minutes.

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SOLUTIONS

AI agents designed for healthcare and life sciences workflows

Explore AI agents that understand medical terminology, regulatory requirements, and patient safety protocols — so your teams can focus on patient care, not paperwork. For example:

Member & patient communications at scale

Payers Providers

A case determination triggers the workflow in WRITER.

Detailed prompts ensure that letters are generated in clear language and a compassion tone.

Personalized drafts are ready
for clinicians to review and approve.

Challenge

Member letter creation is highly manual and burdensome for clinical staff, often resulting in inconsistent, hard-to-understand communications that delay turnaround, confuse members and patients, and drive higher rates of appeals and grievances.

Solution

Give staff the ability to personalize any type of letter—from enrollment to appeals and grievances—by auto-drafting highly personalized, empathetic and clear communications at scale, following business rules and securely integrated with medical data and systems.

Customer impact

  • Significant dollar and time savings on millions of patient letters sent per year
  • Better overall member satisfaction
  • Reduce admin for clinicians
  • Decrease # of appeals and grievances
PLATFORM

Deploy AI agents built for clinical and pharma complexity

Activate agents

Access 100+ AI agents, including healthcare agents powered by Palmyra Med, our clinical-grade LLM trained for medical accuracy. Explore prebuilt agents such as: medical article summary, health insurance plan assistant, FDA guidance assistant, and more.

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Browse our prebuilt agents

Build your own agents

Customize a prebuilt agent, or build your own agent from scratch. Business builders use no-code tools, while technology teams create feature-rich agents that integrate with your existing stack.

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Try AI Studio today

Reinvent workflows

With Agent Builder, compose multi-agent systems that can automate request for proposals, personalize member or physician communications, and coordinate across your internal data and systems.

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Build agents on WRITER

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WHY WRITER

Why healthcare and life sciences organizations choose WRITER

Clinical-grade reliability

WRITER’s medical-specific LLM, Palmyra Med, outperforms other models in consistency and reliability, at substantially lower prices than other frontier models. The result: better scientific, patient and clinician experiences and more effective healthcare workforces.

Read about Palmyra Med

Medical benchmark comparison

Secure insights from your healthcare data

Analyse the full depth of your EHR, claims and other health data – delivering insights to those who need it most, while maintaining full HIPAA and GDPR compliance.

Read about Knowledge Graph

Infinitely flexible for healthcare

Build and deploy AI agents and workflows on the multimodal, multilingual WRITER platform, or partner with our team to build together. To get started quickly, use prebuilt agents for the most popular healthcare and life sciences tasks.

Build your AI HQ today

Agents for healthcare

RESOURCES

Explore resources for healthcare and life sciences

AI use cases for healthcare

Discover a comprehensive guide to agentic AI use cases for healthcare payors, from back-office automation to clinical decision support.

Read the guide

Curing broken healthcare systems

Zayed Yasin, emergency physician and WRITER’s global head of healthcare, shares how AI can fix broken healthcare systems by enhancing human capabilities and improving patient care.

Listen to the podcast

WRITER agents for healthcare

Take a quick tour of prebuilt AI agents for healthcare and life sciences.

Try an agent

The cure for compliance headaches: generative AI in regulated industries

Explore how generative AI transforms compliance in regulated industries through real-world examples and a live demo.

Listen to the podcast

Transform life science with generative AI

Healthcare lead Zayed Yasin summarizes the opportunities for generative AI in life sciences.

Read the blog

Reimagine work with AI agents for healthcare & life sciences

Explore now