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Retail personalization guide. Retail personalization starter guide. Starter guide: Retail personalization with Writer.
Retail and consumer goods
WRITER FOR RETAIL & CONSUMER GOODS
PDP app example for eCommerce & Retail

Generative AI built for retail & CPG

Deepen brand building, drive efficiencies, and accelerate discovery with generative AI.

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Leading brands use Writer
L'Oréal
Vanguard
Salesforce
Prudential
Mars
Qualcomm
American Eagle
Ally
Uber
Lennar
Kenvue
Accenture
Intuit
Hilton
Dropbox
HubSpot
AmeriLife
Kaufman Rossin
New American Funding
Adore Me
6sense
Commvault
WTW
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BENEFITS

Drive impact with production-ready AI for retail & CPG

Writer is the most flexible and user-friendly enterprise AI platform for building production-ready AI applications, with proven solutions for retail and brands. Here are examples of impacts our customers have seen:

Save time & money

Save time
& money

Help marketing and creative teams scale faster and reduce agency costs.

3,000+ hrs

Saved on average per year by brand and marketing teams

Accelerate engagement

Personalize
engagement

Deliver hyper-personalized, on-brand assets to increase customer engagement.

20-50%

Increase in asset performance

Improve efficiency

Improve
efficiency

Automate retail operations, from sku to store, to increase speed to market and effectiveness.

30%

Increase in operational efficiency

Drive growth

Drive
growth

Scale retail transformation and reach new markets faster with production-quality apps.

20

AI apps deployed per
month

How do you use Writer AI Studio to accelerate your workflows?

“Writer doesn’t follow trends that are happening in the industry, but actually creates products and infrastructure that lead the way.”

Ranjan Roy
VP of Strategy
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USE CASES

Proven retail & CPG AI solutions

Customized to your brand, product lines, and customers

Brand building
& marketing

  • D2C discoverability & revenue
  • Category management
  • Campaign management
    & measurement
  • Content localization
    & translation

Personalized content

& messaging

  • Email, social, push, & ad copy variants
  • Regional/seasonal messaging
  • Loyalty messaging by tier
  • Personalized assets by segments

Customer analytics

& insights

  • Market trends
  • Customer sentiment analysis
  • Competitive analysis
  • Content scoring/compliance

Research 

& development

  • Product defect discovery
    acceleration
  • Innovation discovery acceleration
  • Tacit knowledge management
  • Regulatory briefs

Sales

& market execution

  • Sales playbook & SOP automation
  • Route to Market (RTM) assistants
  • Daily execution measurement redesign

Product supply

& sustainability

  • Supplier compliance risk
    assessment & validation
  • SOP automation & translation
  • Operational excellence
EXAMPLE WORKFLOW

Writer transforms workflows end-to-end

From product ID to PDP to campaigns, build, personalize, and optimize in hours.

Before: 7 steps

  • Hire copywriting agency
  • Research
  • Messaging
  • Draft
  • Edit
  • Compliance review
  • Format

Before: 7 steps

  • QA testing
  • Upload each page
  • Review pages
  • Edit
  • Upload into CMS
  • Manually publish
Example of scaling PDP creation using an AI app

Before: 7 steps

  • Review requirements
  • Rewrite
  • Update voice and tone
  • Reformat
  • Copy edit
  • Publish
Example of optimizing a PDP based on several retailers

Before: 7 steps

  • Review personas
  • Review messaging
  • GTM strategy
  • Write social copy
  • Write ad copy
  • Write blog copy
  • Compliance check
  • Copy edit
Example workflow to launch a PDP using an AI app

Before: 7 steps

  • Hire translation services
  • Review pages
  • Translate each
  • Edit for accuracy
  • Update for keywords
  • QA review
Example of how to use an AI app to update a PDP
Writer
WHY WRITER

The most customizable generative AI platform

Everything you need to build AI apps that support the complexity and scale of dynamics of your business.

Your workflows

Your workflows

Get started quickly with prebuilt apps for the most popular retail use cases, build your own apps with no-code tools in Writer AI Studio, or partner with Writer to get custom apps built for you.

Example of AI apps: Customer FAQs, Image analyzer, outbound email, and product description pages
Your brand

Your brand

Our AI guardrails help you automate your style guide, drive brand adherence, and enforce a consistent voice to amplify your brand identity and create consistency across every shopping experience.

Your data

Your data

Securely connect Writer to your internal data sources in just one click, delivering responses relevant to your products and personalized to your company.

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Writer Knowledge Graph

“Writer is onto something amazing. Their full-stack platform, deep customer-centricity, and high-touch approach to services truly sets them apart.”

Ajay Dhaul

Ajay Dhaul
SVP of Data & Applied AI

RESOURCES

More resources for retailers and brands

Writer apps for retail

Writer apps for retail

See how Writer works with example AI apps for retailers and brands.
See the product

Adore Me customer story

Adore Me case study

Read how the Victoria’s Secret-owned brand transforms their global digital shelf and marketing with Writer.
See the product

Curology customer story

Curology case study

Discover how the leading personalized skincare brand uses Writer to elevate their retail strategy and customer communication.
Read the case study

Reimagine your workflows with generative AI for retail