FOR SUPPORT

Empower your support
agents with the right words

Support

The AI writing assistant of top teams

Support
FOR SUPPORT

Uplevel your agents’ writing

Make your agents’ communication shine, no matter their level of English proficiency. Help them respond to customers with crisp, clear, error-free writing.

Help support agents write faster

Help your team respond to requests faster with efficiency boosters like in-line writing tips, autocorrect, autocomplete, and shortcuts for common responses.

Friendly, on-brand support

Align your agents with a friendly, approachable tone and on-brand language. Support their writing with your custom styleguide and terminology.

Key Features

Respond faster & better

In-context coaching
Enforce support guidelines with in-context coaching to support agents’ responses
Learn more
Snippets
Build a team library of your most-used emails and messages, for fast and consistent agent replies
Learn more
Autocorrect
Automated corrections of typos, for error-free messages typed 3x as fast
Learn more
INTEGRATIONS

Works where you do

Salesforce
Zendesk
Intercom
Front
Gmail

…and many more

Sara Rayment from Inkling
Inkling
With Snippet libraries, support agents are many times more effective than before. We can give them the exact right thing to say.

Sara Rayment
Founder
Inkling

RESOURCES

Related stories from the blog

USE CASES

Ways to use Writer

Make Writer part of your team