
FOR SUPPORT
Uplevel your agents’ writing
Make your agents’ communication shine, no matter their level of English proficiency. Help them respond to customers with crisp, clear, error-free writing.
Help support agents write faster
Help your team respond to requests faster with efficiency boosters like in-line writing tips, autocorrect, autocomplete, and shortcuts for common responses.
Friendly, on-brand support
Align your agents with a friendly, approachable tone and on-brand language. Support their writing with your custom styleguide and terminology.
Key Features
Respond faster & better
In-context coaching
Enforce support guidelines with in-context coaching to support agents’ responses
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Snippets
Build a team library of your most-used emails and messages, for fast and consistent agent replies
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Autocorrect
Automated corrections of typos, for error-free messages typed 3x as fast
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INTEGRATIONS
Works where you do





…and many more


With Snippet libraries, support agents are many times more effective than before. We can give them the exact right thing to say.
Sara Rayment
Founder
Inkling
RESOURCES
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