Writer vs. ChatGPT

If you manage to get off the waitlist for ChatGPT Plus, you’ll pay $20 per month as a solo user.

When purchased annually, the Writer Team plan is $13.50 per month for 15,000 words per user per month. Not only does Writer have a more cost effective initial offering, we offer many more capabilities: multimodal support, brand consistency features, and an ecosystem of extensions.

ChatGPT is designed to work like a chatbot — you give it commands or ask it questions, and it’s optimized to respond in a conversational manner. ChatGPT works for individual and text-only use.

Writer is a generative AI platform that’s built for business. Unlike ChatGPT, Writer gives you generative AI as part of a broader set of AI writing capabilities. Our generative AI capabilities include:

• Out-of-the-box apps for business use cases (ex: blog posts and press releases)
• Custom apps for your company’s unique workflows (ex: your newsletter)
• Freeform text generator for any use case
• Multimodal support for more than just text input (ex: URLs, video, audio, PDFs, and other formats)

Additionally, Writer helps your team write clear, consistent, on-brand content with in-line suggestions wherever they write. Our platform automates your style guide, helps you comply with accepted terminology, and empowers your people with handy core messaging snippets. You can train Writer on examples of your own content to get results that are based on your facts and sound like you.

ChatGPT is built on OpenAI’s GPT-3.5, which was trained on a generic corpus of publicly available information. ChatGPT was then specifically optimized for conversational output — not for real business use cases.

Writer uses our proprietary Large Language Model (read about our Palmyra LLMs) to power generations. The Palmyra LLMs were built specifically for the enterprise — they were primarily trained on marketing and business data, and they have enterprise-grade security.

ChatGPT raises privacy and security concerns as it stores and uses your data to train its model when you use it. OpenAI specifically recommends not sharing any sensitive data in your prompts. Additionally, ChatGPT should not be used in regulated industries as it doesn’t meet compliance standards.

While ChatGPT and Writer both use LLMs with billions of parameters, the size of the model is not correlated with the quality of the generations.

A ChatGPT Plus subscription offers very few perks in comparison to the free plan. The biggest advertised perk is that ChatGPT Plus users are guaranteed access to ChatGPT, even when it’s down for free users. Reliable access to a product should be table stakes, not an upsell. In contrast, Writer has had 99.99% uptime for the last 12 months.

The other advertised perk of ChatGPT Plus is priority access to new features and improvements. But there’s no publicly available roadmap or guarantee that the new features will support your needs.

Furthermore, the privacy and security risks associated with using ChatGPT are an issue on both the free and Plus plans. For enterprise customers that want to protect their data, ChatGPT isn’t worth it — for any amount of money.