Terms and Conditions
These Terms and Conditions (the “Terms”) form a binding agreement between you, in your individual capacity or on behalf of the organization you represent, and Writer, Inc., a Delaware corporation (“Company”) and govern your access to and use of the service offered by Company and described at www.writer.com (the “Service”).
This page details what you agree to by using Writer. The “what that means” commentary is provided to help you cut through the legalese, but it’s not legally binding. Right upfront, here are two things we definitely want you to know:
- We only make money by selling software. We will NEVER sell your data.
- You have complete control of which content Writer sees and reviews, and if you upload content to our platform, you can delete it at any time.
Customers and Authorized Users
1. Customers and Authorized Users. These Terms apply to both Customers and Authorized Users, as applicable and as set forth below.
1.1. A “Customer” is you or the entity that you represent in agreeing to these Terms and creating an account on the Service, as indicated by you at the time you create an account. If you create an account but are not formally affiliated with an organization, or do not have the necessary organizational authority to enter into the Terms on behalf of such organization, then you as an individual are the Customer.
1.2. An “Authorized User” is a person who a Customer, or a person with admin access on a Customer’s account, has invited to participate in a Customer account.
What this means:
If you create a new Writer account, this page will call you a Customer. If you are invited to join a Writer account by a Customer (see above), this page will call you an Authorized User.
Acceptance of Terms
2. Acceptance of Terms. By creating an account to access the Service, or by entering into an agreement to purchase a Subscription (as defined below), you agree, as an individual or on behalf of the organization that you represent, as applicable, to be bound by these Terms as Customer. By accepting an invitation to join a team or organization account created by a Customer or otherwise indicating your assent to these Terms, you agree to be bound by these Terms as an Authorized User on a Customer’s Subscription. In either case, you represent and warrant that (1) you have read, understand, and agree to be bound by these Terms, (2) you are at least 13 years of age, and (3) you have the authority to enter into the Terms (on behalf of yourself or, if applicable, the organization that you represent). If you do not wish to be bound by these Terms, you may not access or use the Service. The Service is not designed for users under the age of 13, and if you are younger than 13 you may not use the Service.unt.
What this means:
Using Writer means you understand and accept everything on this page. Also, you’re at least 13 years old.
Changes to Terms
3. Changes to Terms. These Terms are subject to occasional revision. We will notify you of any changes to our Terms by posting the new Terms on the Service and updating the “Last Updated” date below. We will also notify you of material changes by sending an email to the email address you have provided to us. For existing Customers and Authorized Users, any changes to these Terms will be effective thirty calendar days following notification of such change, and for new Customers and Authorized Users entering into these Terms after the new “Last Updated” date, these changes will be effective immediately. Continued use of the Service following such changes will indicate your acknowledgement of such changes and agreement to be bound by the updated version of these Terms.
What this means:
Sometimes we update our terms to provide more information. If these changes are significant, as defined by us, you’ll get an email telling you about the changes. For existing users, changes go into effect 30 days after the updates are made.
Access to Service
4. Access to Service.
4.1. Subscriptions. A Customer may enter into an agreement with Company to purchase a subscription to access and use the Service, subject to and referencing these Terms (a “Subscription”). Subscriptions shall be purchased by completion of the web form available at www.writer.com, and the terms on such subscription page shall be incorporated into these Terms. During the term of a Subscription, Company shall provide Customer and the Authorized Users invited to Customer’s account with non-exclusive access to the Service. Customer and the Authorized Users may use the Service solely for Customer’s own internal business purposes and not for re-sale or distribution.
4.2. Free and Trial Access. Company may, in its sole discretion, also offer Customers the ability to access and use the Service without payment, subject to these Terms (an “Unpaid Subscription”). Company may terminate any Unpaid Subscription at any time, in its sole discretion, without liability to the applicable Customer or any Authorized User.
What this means:
You can set up subscription-based access to Writer for your work. You can’t resell your Writer subscription. If we give you trial access to Writer, it will end eventually. This isn’t written here, but we’ll attempt to contact you by email to let you know when your trial is ending.
5. Billing. Company will bill Customer in advance for use of the Service in the amount and on the frequency indicated in the Subscription. All prepaid amounts are non-refundable. Customer agrees to maintain valid and up-to-date credit-card billing information on file with Company. All payments due are in U.S. dollars. Customer will pay all reasonable expenses incurred by Company in collecting late payments, including attorneys’ fees. Company may suspend or downgrade Customer’s account if fees are not paid when due.
What this means:
Our billing system is set up so that you pay for usage in advance. You must have valid billing information on file at all times. Payment is in USD and non-refundable. If you’re unable to pay, we may downgrade your account.
Intellectual Property Rights & Restrictions
6. Intellectual Property Rights & Restrictions. Company shall retain all intellectual property rights in the Service, including any and all derivatives, changes, and improvements thereof, and Customer and each Authorized User agrees that it obtains no intellectual property rights or licenses by these Terms except those expressly granted herein. Each Customer and Authorized User agrees that it shall (i) not attempt to infiltrate, hack, reverse engineer, decompile, or disassemble the Service; (ii) not represent that it possess any proprietary interest in the Service; (iii) not directly or indirectly, take any action to contest Company's intellectual property rights or infringe them in any way; and (iv) except as specifically permitted hereunder, not use the name, trademarks, trade-names, and logos of Company.
What this means:
Writer has full ownership of our platform and work. Do not attempt to hack or harm Writer. Do not claim ownership of any part of our platform or work. Do not use our name, trademarks, trade-names, or logo without permission. Thank you!
7. Customer Content.
7.1. Ownership. All data, information, files, or other materials and content that Customer makes available to Company for the purpose of utilizing the Service (including, without limitation, training data, prompt inputs, and drafts) (“Customer Content”) shall remain the sole property of Customer. Customer shall retain all intellectual property rights in the Customer Content. Company does not screen Customer Content, is not responsible for storing or maintaining backups of any Customer Content, and is not responsible for the content of or any use by Customer of the Customer Content.
7.2. Warranties and Covenants. By providing or otherwise making Customer Content available to Company, Customer hereby warrants and represents that: (i) the copying, uploading, and use of the Customer Content does not infringe upon any third party’s proprietary rights, including intellectual property rights; (ii) Customer has fully complied with any third-party licenses, permits and authorizations required in connection with such Customer Content; (iii) the Customer Content does not contain any viruses, worms, Trojan horses, or other harmful or destructive code or content; and (iv) the Customer Content is not obscene or libelous, does not violate the right of privacy or publicity of any third party or is not otherwise illegal. Customer shall provide its end users with any notice and obtain any consent from end users as required by applicable laws and regulations in connection with the collection, use, and disclosure of any Customer Content to Company via the Service.
7.3. License to Company. Customer hereby grants Company a worldwide, non-exclusive, royalty-free, license to use, copy, reproduce, distribute, prepare derivative works of, display, and perform any and all Customer Content, solely to the extent required to perform the Service. For clarity, Company will not use Customer Content to train its algorithms or otherwise to improve its products or services (subject to Section 7.4 below). The above license granted by Customer shall terminate upon removal or deletion of the Customer Content from the Service or the termination of these Terms.
7.4. Unpaid Subscription Anonymized Data. Company may anonymize Customer Content from Unpaid Subscriptions (as so anonymized, “Unpaid Subscription Anonymized Data”) for the purpose of analyzing and improving the Service, including the algorithms underlying the Service. Customer hereby grants to Company a worldwide, non-exclusive, royalty-free, license to use, copy, reproduce, distribute, prepare derivative works of, display, and perform any and all Unpaid Subscription Anonymized Data for any such purpose, including incorporation of insights derived therefrom into its products and services, provided that no such use of the Unpaid Subscription Anonymized Data identifies the Customer or any of its Authorized Users in any manner.
7.5. Output Content. If Customer uses Company’s “CoWrite” offering (or any rebranded version), or any other features or functions that process Customer Content, Customer will own all right, title and interest in the resulting content output (“Output Content”). Company shall and hereby does assign such rights to Customer. Output Content will be treated as Customer Content for purposes of this Agreement.
7.6. Platform Data. In the course of providing the Service, Writer may collect statistical data and performance information, analytics, meta-data or similar information, generated through instrumentation and logging systems, regarding the operation of the Service, including Customer’s use of the Service (the “Platform Data”). Nothing in this Agreement shall restrict Writer’s right to collect Platform Data or to use it for any internal business purpose, provided however, that (i) Platform Data will not include any Customer Content, and (ii) Writer will not disclose Platform Data to any third party in a manner that allows such third party to identify Customer, other than Writer’s employees, agents or service providers who are subject to obligations of confidentiality with respect to such Platform Data.
7.7. EU Privacy Laws. Customer agrees that it will not transfer to Company any Customer Data that contains personal data of a person subject to the European Union General Data Protection Regulation without first entering into a mutually agreeable data processing agreement with Company.
What this means:
Section seven is all about keeping your content yours and keeping all of us safe. Know that we only make money by selling software. We will NEVER sell your data. It is not our responsibility to screen your content to make sure you’re not breaking any laws. It’s not our responsibility to store or maintain backups of your content. You give Writer permission to reproduce and display your content only as is necessary for our services to work properly, and this permission is withdrawn as soon as you delete that content from our platform or this agreement ends. We may anonymize and study your usage of Writer in order to improve the platform. You agree to not use Writer in a way that is illegal, infringing on someone else’s work or rights, or harmful to the platform.
8.1. Nondisclosure. Each party (each a “Receiving Party”) agrees that it shall use and reproduce the Confidential Information of the other party (the “Disclosing Party”) only for purposes of exercising its rights and performing its obligations under these Terms and only to the extent necessary for such purposes and shall restrict disclosure of such Confidential Information to the Receiving Party’s employees, consultants, or advisors who have a need to know and who are bound by obligations of confidentiality and nonuse at least as protective of such information as these Terms and shall not disclose such Confidential Information to any third party without the prior written approval of the Disclosing Party. The foregoing obligations shall be satisfied by the Receiving Party through the exercise of at least the same degree of care used to restrict disclosure and use of its own information of like importance, but not less than reasonable care. Notwithstanding the foregoing, it shall not be a breach of these Terms for the Receiving Party to disclose Confidential Information if compelled to do so under law, in a judicial or other governmental investigation or proceeding, provided that, to the extent permitted by law, the Receiving Party has given the Disclosing Party prior notice and reasonable assistance to permit the Disclosing Party a reasonable opportunity to object to and/or limit the judicial or governmental requirement to disclosure. “Confidential Information” means all information of a party disclosed to the other party, regardless of the form of disclosure, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including without limitation and without the need to designate as confidential, the pricing and any special terms offered to Customer by Company.
8.2. Exceptions. Notwithstanding anything to the contrary herein, neither party shall be liable for using or disclosing information that such party can prove: (i) was publicly known at the time it was disclosed or has become publicly known through no fault of the Receiving Party; (ii) was known to the Receiving Party, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; (iii) is disclosed with the prior written approval of the Disclosing Party; (iv) was independently developed by the Receiving Party without any use of the Confidential Information, as demonstrated by files created at the time of such independent development; (v) becomes known to the Receiving Party, without restriction, from a source other than the Disclosing Party without breach of these Terms by the Receiving Party and otherwise not in violation of the Disclosing Party’s rights; or (vi) is disclosed generally to third parties by the Disclosing Party without restrictions similar to those contained in these Terms.
What this means:
We care about safeguarding your private information and expect you to do the same for us. If we’re unsure, we’ll ask you first. If you’re unsure, please ask us. If, for some reason, we are legally required to share your private information, we will contact you.
Representations and Warranties
9. Representations and Warranties.
9.1. Warranties. Each party represents and warrants that (i) these Terms constitutes a legal, valid and binding obligation of it, enforceable against it in accordance with the terms of these Terms, and (ii) its execution and delivery of these Terms and its performance hereunder will not violate any applicable law, rule or regulation. Customer and each Authorized User additionally represents and warrants that the Customer Content does not infringe upon any third party’s proprietary rights, including intellectual property rights.
9.2. Disclaimer of Warranties. COMPANY PROVIDES THE USAGE OF THE SERVICE TO CUSTOMER ON AN “AS IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE OR ACCURACY WHETHER ALLEGED TO ARISE BY LAW, BY USAGE IN THE TRADE, BY COURSE OF DEALING OR COURSE OF PERFORMANCE. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE DELIVERED OR PERFORMED ERROR-FREE OR WITHOUT INTERRUPTION OR THAT CUSTOMER WILL ACHIEVE ANY PARTICULAR BUSINESS RESULTS BY USE OF THE SERVICE. COMPANY MAKES NO WARRANTIES WITH RESPECT TO ANY OUTPUT CONTENT.
What this means:
Everyone using or working with Writer agrees that these terms are a legal, valid, and binding agreement. Writer is not responsible for what happens as a result of using our platform — your content and results are completely in your control.
10.1. Indemnities. Customer shall defend, indemnify, and hold harmless Company and its officers, directors, consultants, employees, successors, and permitted assigns, from and against any claims, damages, costs, liabilities, and expenses (including reasonable attorneys’ fees) resulting from any third-party claim, demand, or action (collectively, a “Claim”) arising from (a) the use or display of any Customer Content; or (b) Customer’s breach of its obligations or inaccuracy of its warranties hereunder.
10.2. Indemnification Procedure. The indemnified party shall provide the indemnifying party with: (a) prompt written notice of such claim; (b) sole control over the defense and settlement of such claim; and (c) information as may be reasonably requested by the indemnifying party. The indemnified party will have the right to approve the counsel selected by the indemnifying party for defense of any such claim, which approval will not be unreasonably withheld. The indemnifying party shall not settle any such Claim in a manner that does not unconditionally release the indemnified party without the indemnified party’s written consent, not to be unreasonably withheld or delayed.
What this means:
We will not get involved if someone files a complaint about your content or what you put into Writer.
Limitation of Liability
11. Limitation of Liability.
11.1. Exclusion of Damages. In no event will Company be liable for (a) any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, loss of use, loss of data, cost of procurement of substitute goods or services, however caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise, whether or not company has been advised of the possibility of such damages (b) any damages caused by Customer’s use of the service.
11.2. Maximum Aggregate Liability. Company’s maximum aggregate liability under, arising out of or relating to these Terms or the Service shall not exceed the total amount of fees paid by you to Company during the twelve months preceding the date the liability first arises.
11.3. Acknowledgement. The liabilities limited by this Section 11 apply: (a) to liability for negligence; (b) regardless of the form of action, whether in contract, tort, strict product liability, or otherwise; (c) even if Company is advised in advance of the possibility of the damages in question and even if such damages were foreseeable; and (d) even if your remedies fail of their essential purpose. If applicable law limits the application of the provisions of this Section 11, Company’s liability will be limited to the maximum extent permissible by such law.
What this means:
If there’s any unfortunate wrongdoing on our part, we will do our best to remedy the situation. The maximum we may agree to reimburse is equal to the amount you’ve paid us in the last 12 months.
12. Taxes; Costs. Customer is solely responsible for payment of any taxes resulting from the use of the Service. If any such taxes are required to be withheld, Customer shall pay an amount to Company such that the net amount payable to Company after withholding of taxes shall equal the amount that would have been otherwise payable under these Terms. Except as expressly provided in these Terms, each party shall bear its own costs and expenses incurred in rendering performance of these Terms.
What this means:
You pay your taxes and bills. We’ll pay ours.
13. Term; Termination. These Terms shall commence on the Effective Date and shall remain in effect until terminated as provided herein. Either party may terminate these Terms by giving written notice to the other party if: (i) the other party breaches a material provision of these Terms and fails to cure the breach within 30 days after being given written notice thereof; (ii) the other party is judged bankrupt or insolvent, makes a general assignment for the benefit of its creditors, a trustee or receiver is appointed for such party or any petition by or on behalf of such party is filed under any bankruptcy or similar laws. An Authorized User may terminate these Terms at any time upon notice to Company. A Customer may terminate these Terms effective upon the end or renewal date of a Subscription, but in no event will receive a refund of pre-paid fees or be relieved of any obligation to pay fees for a Subscription. Upon termination or expiration of these Terms for any reason whatsoever, Customer will immediately cease use of the Service and either party shall return to the other party all of the other party’s Confidential Information then in its possession. Sections 6, 7, 8, 9, 10, 11, 12, 13, 14 shall survive any expiration or termination of these Terms.
What this means:
These terms go into effect on the date you start using our services. You can choose to stop using Writer and following these terms when your account subscription ends. If you end your subscription, you must stop using Writer immediately.
14.1. Governing Law. These Terms are governed by the laws of the State of California, without regards to its conflict of laws principles, and any dispute arising from these Terms shall be brought exclusively before the state and federal courts in San Francisco, California, and each party irrevocably submits to the jurisdiction of such courts.
14.2. Assignment. Neither party may transfer or assign its rights or obligations under these Terms to any third party without the prior written approval of the other party, except for an assignment to an affiliated company or to a successor in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets or voting securities. Any purported assignment contrary to this section shall be void. Subject to the foregoing, these Terms will be binding upon, and inure to the benefit of the parties and their respective successors and assigns.
14.3. Notices. All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when sent by email.
14.4. Relationship of Parties. The parties are independent contractors and will have no right to assume or create any obligation or responsibility on behalf of the other party. Neither party shall hold itself out as an agent of the other party. These Terms will not be construed to create or imply any partnership, agency, joint venture, or formal business entity of any kind.
14.5. Severability. If any provision of these Terms is held invalid or unenforceable, it shall be replaced with the valid provision that most closely reflects the intent of the Parties and the remaining provisions of the Agreement will remain in full force and effect.
14.6. Force Majeure. Except for payment obligations under these Terms, neither party hereto shall be liable for any loss, damage, or penalty resulting from such party’s failure to perform its obligations hereunder when such failure is due to events beyond its reasonable control, such as, without limitation, flood, earthquake, fire, acts of God, military insurrection, civil riot, or labor strikes.
14.7. Publicity. Either party may issue publicity or general marketing communications concerning its involvement with the other party, subject to such other party’s prior written/verbal approval, which shall not be unreasonably withheld or denied; provided, that Customer hereby approves the display by Company of Customer’s name and logo on its website and in marketing materials, subject to Customer’s right to revoke such approval upon written notice to Company.
14.8. Exclusions. This Agreement may be displayed on Company’s website next to content that is labeled “What this means.” Any content under these sections is explicitly excluded from this Agreement.
What this means:
We hope this will never be necessary, but if it is, we both agree that disputes will go through the court system in San Francisco. You cannot transfer this agreement to someone else without our consent. Any important communications for one another should be sent in writing. You and Writer are independent, and this agreement does not change that. If any particular part of this agreement is determined to be legally invalid, the rest of the agreement will still be in place. All involved people and organizations agree not to hold one another accountable for incomplete work due to events beyond our control. Finally — on a positive note — as long as representatives from your company and Writer both agree, we can each discuss how you are working with Writer in public communications.
As noted at the top of this page, the “What this means” commentaries are not legally part of the terms of this agreement.
Last Updated: April 26, 2023